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- Center for Applied Management Studies, Faculty of Business Management, Universiti Teknologi MARA (UiTM)

Dates:September 03-05, 2012
Description:First International Conference on Customer Service and Systems Management 2012 (ICCSM2012)
Location:Kuala Lumpur, Swiss Garden, Malaysia
Subject:The theme of the conference is Linking Human and Technology for Sustained Competitive Advantage . Conference Objectives: - to provide a platform for those interested in the discipline of service management to share constructive ideas, innovative research findings, and remarkable practices - to recognize the emergence of service management systems issues and challenges faced by Asian companies in particular. [gem_ den Informationen des Anbieters - according to site editor's information]
JEL Code:L
URL:http://www.iccssm.org/uitm/

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